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Head of Tutor Operations

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Location: Remote
Compensation: Salary
Reviewed: Wed, Oct 28, 2026
This job expires in: 30 days

Job Summary

Leading a high-functioning, remote team, the full-time Head of Tutor Operations will manage tutor supply acquisition and retention, drive growth strategies, and enhance customer support while collaborating closely with Product and business leadership.

Key responsibilities
  • Lead the Tutor Operations team, setting ambitious goals and coaching team members for growth
  • Drive top-line growth by shaping Tutor's growth strategy and ensuring operational support for product launches
  • Oversee customer support for families and tutors, focusing on efficiency and automation to improve service quality
Required qualifications
  • Proven experience in people management and leadership within a tech or marketplace business
  • Strong analytical skills with a focus on setting measurable goals and data-driven decision-making
  • Experience in owning outcomes and pushing back on senior leadership to refine strategies
  • Hands-on experience with operational execution, particularly using AI for efficiency
  • Background in education, tutoring, or edtech is a plus

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