Health Advocate
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Job Summary
Dynamic communicators will find a full-time remote opportunity as a Health Advocate on the Healthy Outcomes Team, where they will manage inbound and outbound calls to assist Medicare members with health screenings, medication refills, and resources to improve health outcomes.
Key responsibilities
- Conduct inbound and outbound calls to members and providers to facilitate healthcare services and screenings
- Overcome barriers to members' health by providing education and support during calls
- Document conversations accurately in members' health records to ensure continuity of care
Required qualifications
- Advanced experience with Windows-based applications
- At least 6 months of call center experience
- High computer literacy with troubleshooting capabilities
- Strong active listening and interpersonal skills
- Hard-wired internet connectivity is required; DSL, satellite, and wireless broadband are not permitted
Complete Job Description
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