Health Care Customer Service Rep

Job Summary

Seeking motivated individuals, the full-time Remote Health Care Customer Service Representative will manage inbound and outbound calls to address insurance inquiries, financial assistance, and payment processing in a fast-paced, team-oriented environment.

Key responsibilities:

• Handles calls to resolve billing and payment issues while adhering to client-specific protocols
• Responds to patient inquiries with professionalism and thoroughness
• Monitors and enters payment arrangements as required

Required qualifications:

• 1+ years of experience in a call center or customer service role with public interaction
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to thrive in a fast-paced, deadline-oriented environment
• Strong organizational skills and ability to multitask effectively
• Bilingual candidates are encouraged to apply for additional support