Health & Compliance Supervisor
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Job Summary
To enhance operational efficiency and seller compliance, the remote Health & Compliance Supervisor will manage TikTok Shop UK operational issues, oversee risk monitoring, and serve as the primary point for escalations while collaborating with cross-functional teams.
Key Responsibilities
- Investigate and resolve TikTok Shop UK operational issues, coordinating with vendors and internal teams
- Monitor SPS components and implement corrective actions to optimize performance and reduce penalties
- Document and track escalations, providing recommendations for high-risk operational issues
Required Qualifications
- Proven experience in handling complex ecommerce order issues
- Strong knowledge of logistics, fulfillment, supply chain, and marketplace operations
- High proficiency in TikTok Seller Center
- Excellent analytical and investigative problem-solving skills
- Experience supporting or mentoring customer experience team members
Complete Job Description
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