Healthcare Collector

Job Summary

Performing outbound and inbound collection activities, the full-time PASI Collector will resolve patient account balances by reviewing account information, communicating with patients regarding payment arrangements, and documenting account activity in billing systems while working remotely.

Key responsibilities

• Conduct outbound and inbound collection calls to obtain payment or resolve outstanding patient account balances
• Analyze patient accounts to respond to inquiries and identify resolution options
• Document account activity accurately in compliance with departmental standards

Required qualifications

• High School Diploma or GED required
• 0-1 years of experience in healthcare billing, collections, or customer service required
• Proficiency in using billing and account management systems
• Ability to communicate professionally regarding sensitive financial information
• Strong attention to detail for accurate documentation of account activity