Healthcare Customer Service Representative
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Job Summary
Supporting a diverse range of healthcare inquiries, the remote Healthcare Customer Service Representative will manage inbound and outbound calls regarding health insurance policies, personal account updates, and order completions while providing essential assistance to customers.
Key responsibilities:
- Handle inbound and outbound calls to assist customers with healthcare-related inquiries
- Update personal information and support customers in completing orders
- Inform customers about changes affecting their healthcare benefits
Required qualifications:
- High school diploma or GED required
- Typing skills of at least 25 words per minute
- Intermediate to advanced technical proficiency in navigating multiple systems
- Open availability from 8am to 2am EST, seven days a week
- Ability to work from home with specific technical requirements, including a Windows 11 PC and high-speed internet
Complete Job Description
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