Healthcare Referral Coordinator

Job Summary

To support referral management operations, the full-time Healthcare Referral Coordinator will manage internal and external referrals, process required documentation, and provide exceptional customer service while working remotely.

Key responsibilities

• Managing internal and external referrals, including daily referral reconciliation activities
• Gathering, reviewing, and processing required referral documentation to ensure compliance with turnaround times
• Answering incoming calls and assisting callers with scheduling and referral inquiries

Required qualifications

• High school diploma or equivalent
• 1-2 years of referral management experience
• 1-2 years of medical insurance experience
• 3-5 years of customer service experience
• Knowledge of basic medical terminology