Healthcare Scheduler

Job Summary

To ensure a positive patient experience, the full-time remote Healthcare Scheduler will coordinate medical appointments, manage scheduling logistics, and provide essential information to patients while working collaboratively with healthcare professionals.

Key responsibilities

• Schedules medical appointments by coordinating with patients, providers, and facilities, ensuring adherence to established protocols
• Utilizes electronic medical record systems to manage appointments, tests, and procedures while ensuring patient safety and compliance
• Obtains and documents patient demographics and insurance information to secure necessary authorizations and referrals

Required qualifications

• High school diploma/GED or equivalent working knowledge
• Minimum of 1 year of customer service or related experience in a healthcare setting
• Proficiency in using technology tools for customer inquiries and scheduling
• Excellent interpersonal and communication skills
• Strong organizational and time management skills