Hospitality Account Support Coordinator
Location: Remote
Compensation: Salary
Reviewed: Tue, Sep 29, 2026
This job expires in: 30 days
Job Summary
Supporting the SSB Hospitality Sales team, the remote Hospitality Account Support Coordinator will manage customer and order management tasks, including billing, reporting, and ensuring order fulfillment, while ideally residing in the Central time zone.
Key responsibilities
- Assist with order entry functions and ensure accuracy of orders while liaising with factory associates for fulfillment
- Communicate critical sales order terms and conditions to stakeholders and resolve issues related to credit holds
- Maintain knowledge of SSB Hospitality products and assist sales representatives with administrative duties
Required qualifications
- 2+ years of customer service experience, preferably in hospitality
- Strong proficiency in Microsoft Office, particularly Excel
- Detail-oriented with a high degree of accuracy in tasks
- Associate's degree is a plus, but not required
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