HR Customer Support Representative
Job Summary
Providing exceptional customer service, the full-time HR Customer Support Representative will manage inbound calls and inquiries related to the Workday HRIS system, offering support and problem resolution for various Human Resources areas in a remote setting.
Key responsibilities:
- Provide ongoing coaching and troubleshooting support for the Workday HRIS system
- Answer general People Services questions and address teammate concerns
- Log calls and inquiries into the call tracking system, maintaining accurate documentation
Required qualifications:
- High School Diploma or equivalent
- 1+ years of experience with the Workday HRIS system
- 1+ years of customer service experience in a call center environment
- Experience handling phones, chat, and troubleshooting support
- Healthcare background or experience preferred
Complete Job Description
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