HR Operations Generalist

Job Summary

Supporting HR operations in a fully remote capacity, the HR Operations Generalist will manage case workflows, assist with employee lifecycle events, and ensure compliance with HR policies and procedures.

Key responsibilities

• Manage HR ServiceNow ticket management, ensuring timely resolution of employee inquiries related to payroll, benefits, and HR policies
• Support large-scale lifecycle events such as acquisitions and offboarding, coordinating communication across various departments
• Assist in the development and maintenance of HR policies, ensuring compliance with regulatory requirements and audit readiness

Required qualifications

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience
• 3-5+ years of HR experience in operations, shared services, or generalist roles
• Experience managing HR case management systems and a solid understanding of employee lifecycle procedures
• 1-2 years' experience with Workday or similar HRIS platforms preferred
• Familiarity with Payroll and Benefits processes, with some experience in an M&A environment preferred