HR Service Center Representative
Job Summary
Providing support to U.S. and Puerto Rico Associates, the fully remote HR Service Center Representative will manage inquiries related to Leaves of Absence, ensuring compliance with company policies and federal guidelines during a 36.25-hour work week.
Key responsibilities
- Respond to inquiries regarding HR policies and procedures related to Leaves of Absence
- Process leave requests and coordinate information concerning pay and job protection
- Document inquiries and administrative processing in the case management system
Required qualifications
- 1-2 years of relevant work experience in a customer service or administrative role
- Proficiency in Microsoft Office, especially Excel, Word, and Outlook
- Strong organizational and interpersonal skills
- Exceptional customer service skills with a focus on follow-through
- Previous HR experience, particularly in leave of absence or unemployment, is preferred
Complete Job Description
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