HR Service Delivery Associate

Job Summary

To support HR service delivery activities, the remote HR Service Delivery Associate will manage employee inquiries, resolve HR cases, and assist with onboarding and benefits administration on a contract basis.

Key Responsibilities

• Respond to routine HR inquiries and service requests in a timely and professional manner
• Manage HR cases from intake through resolution, applying established procedures and guidelines
• Support HR processes including onboarding, benefits administration, and employee support while maintaining accurate documentation

Required Qualifications

• High School Diploma or GED equivalent
• 1 to 3 years of relevant HR professional experience
• Experience or working knowledge of HR Service Delivery and/or HR Case Management
• Ability to follow established procedures and manage assigned work independently
• Effective communication skills in English