HR Shared Services Specialist
Job Summary
Providing essential support during the benefits enrollment period, the temporary HR Shared Services Specialist will serve as the first point of contact for internal HR inquiries, delivering exceptional customer service and utilizing various systems while working remotely.
Key Responsibilities
- Respond to HR-related questions and resolve issues promptly to ensure exceptional customer service
- Utilize systems such as Outlook, WebEx, and Oracle to manage communications and inquiries effectively
- Demonstrate empathy and professionalism while assisting employees with benefits-related concerns
Required Qualifications
- Strong customer service and communication skills
- Friendly and approachable demeanor, capable of working with diverse personalities
- Comfortable discussing benefits, coverage, and copays
- Ability to navigate multiple systems simultaneously
- Willingness to ask questions and solve problems effectively
Complete Job Description
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