HR Support Coordinator
Job Summary
Passionate about Human Resources, the full-time HR Support Coordinator will assist employees with HR-related inquiries regarding benefits, payroll, and systems support while working remotely from 11:30 a.m. to 8:00 p.m. EST, Monday through Friday.
Key responsibilities
- Respond to employee inquiries via phone, email, and case management systems while maintaining professionalism and empathy
- Document employee interactions and case details in the case management system to ensure accurate records and effective issue resolution
- Perform basic routine transactional and operational HR activities that support the day-to-day delivery of HR shared services
Required qualifications
- High School Diploma or equivalent experience; completion of a college degree is desirable
- Spanish proficiency is a plus
- Demonstrated ability to provide high-quality customer service in a professional manner
- Understanding of Microsoft Office, with knowledge of Workday and Kronos/Dimensions preferred
- Knowledge of HR and Benefits is preferred
Complete Job Description
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