HSA/TPA Account Manager

Job Summary

Managing employer relationships, the full-time remote HSA/TPA Account Manager will coordinate onboarding and integration activities, resolve service issues, and serve as a trusted resource for employers throughout their lifecycle.

Key responsibilities

• Build and maintain strong relationships with employer clients and business partners
• Manage onboarding and implementation activities for new employer groups
• Resolve employer inquiries and service issues by providing timely guidance and support

Required qualifications

• Bachelor's degree in Communications, Business, or equivalent experience
• 1+ years of account or relationship management experience
• 3+ years of customer service experience
• Life & Health Insurance License obtained within 3 months of hire
• HSAe Certification and CFC Certification through ECFC obtained within 3 months of hire