Hub Operations Manager
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Job Summary
Providing strategic oversight and day-to-day leadership for various programs, the full-time remote Hub Operations Manager will manage program operations, develop Supervisors, and drive client and program performance while ensuring effective service delivery.
Key responsibilities
- Lead program operations and develop management guidelines to drive business results
- Manage and develop Supervisors, addressing performance issues and supporting career development
- Drive client and program performance by overseeing productivity, quality, and turnaround time metrics
Required qualifications
- Bachelor's degree in any discipline or equivalent combination of education and work experience
- Minimum 7 years of experience in healthcare, including at least 2 years in a managerial role
- Strong understanding of FPA operations and performance metrics
- Exceptional analytical skills related to program performance and client reporting
- Demonstrated leadership and collaboration skills with a focus on client service
Complete Job Description
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