Human-Centered Design Manager

Job Summary

To bridge the gap between user needs and technical execution, the full-time contracted Human-Centered Design Manager will lead qualitative research, map user journeys, build interactive prototypes, and run usability tests, all while working remotely.

Key Responsibilities

• Conduct user research through contextual inquiries, interviews, and surveys to identify needs of physicians and clinical staff
• Translate research findings into personas, journey maps, and system workflows to inform product development
• Facilitate design workshops and create wireframes and prototypes, ensuring adherence to accessibility standards

Required Qualifications

• Education: Bachelor's or Master's degree in Human-Centered Design, Interaction Design, or a related field
• Experience: 3 to 6+ years in HCD, UX design, or user research, preferably in enterprise or regulated industries
• Technical Skills: Proficiency in Figma, Sketch, or Adobe XD, along with qualitative research methodologies
• Accessibility: Knowledge of Section 508 and WCAG standards and their practical application
• Portfolio: A portfolio showcasing end-to-end research, synthesis, prototyping, and measurable impact