Human-Centered Design Manager
Job Summary
To bridge the gap between user needs and technical execution, the full-time contracted Human-Centered Design Manager will lead qualitative research, map user journeys, build interactive prototypes, and run usability tests in a remote environment.
Key Responsibilities
- Conduct user research through interviews, observations, and surveys to identify needs and usability pain points
- Translate research findings into personas, journey maps, and workflows, presenting insights to shape product roadmaps
- Facilitate design workshops and create wireframes and prototypes, while ensuring adherence to accessibility standards
Required Qualifications
- Bachelor's or Master's degree in Human-Centered Design, Interaction Design, or a related field
- 3 to 6+ years of professional experience in HCD, UX design, or user research, preferably in regulated industries
- Proficiency in prototyping software such as Figma, Sketch, or Adobe XD
- Working knowledge of Section 508 and WCAG standards
- A portfolio demonstrating end-to-end research, synthesis, and prototyping with measurable impact
Complete Job Description
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