Human-Centered Design Specialist
Job Summary
To improve digital applications and services for federal health clients, the full-time Human-Centered Design Specialist will conduct user research, analyze findings, and collaborate with product teams to enhance usability and accessibility in a remote work environment.
Key responsibilities
- Plan and conduct qualitative and quantitative user research to understand user needs and workflows
- Analyze research findings to develop user personas, journey maps, and inform design decisions
- Design and prototype wireframes and concepts, gathering feedback from users and stakeholders
Required qualifications
- Bachelor's degree in Human-Computer Interaction, User Experience Design, Psychology, or a related field
- At least 4 years of experience in human-centered design, UX research, or product design for digital applications
- Experience with user interviews, usability testing, and journey mapping
- Knowledge of Section 508, WCAG, and accessible design practices
- Ability to translate research findings into design recommendations and user stories
Complete Job Description
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