Illinois Licensed Nurse Triage Manager
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Job Summary
Leading a team focused on client nurse triage programs, the fully remote Illinois Licensed Nurse Triage Manager will oversee program implementation, monitor performance, and serve as the primary client liaison while ensuring quality and operational success.
Key responsibilities
- Serve as the primary operational contact for assigned clients, ensuring successful program execution and achievement of performance expectations
- Lead client onboarding, implementations, and operational changes while partnering with internal stakeholders for successful launches and training
- Monitor program performance, analyze trends, and provide recommendations to improve client outcomes and service quality
Required qualifications
- Minimum 3-5 years of claims management experience
- 1 year of people management experience
- Minimum 5 years of experience in healthcare operations or related healthcare services preferred
- Minimum of 3 years of people management experience preferred
- Bachelor of Science in Nursing preferred
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