IME Operations Manager

Job Summary

Seeking a full-time remote IME Operations Manager, the successful candidate will oversee the scheduling and coordination of Independent Medical Examinations (IME), Record Reviews, and Functional Capacity Evaluations (FCE), ensuring exceptional client service and efficient operational management.

Key Responsibilities:

• Coordinate Independent Medical Examinations (IME), Record Reviews, and Functional Capacity Evaluations (FCE) by reviewing claim information and ensuring client requirements are met
• Manage appointment scheduling, logistics, and communication of details to all involved parties
• Serve as the primary point of contact for clients, providing updates and ensuring high levels of customer service

Required Qualifications:

• High school diploma or equivalent (required); Associate's or Bachelor's degree in Business Administration, Healthcare Administration, or a related field (preferred)
• 1 to 3 years of customer service, scheduling, administrative, operations, or healthcare support experience (required)
• Experience in healthcare, medical administration, workers' compensation, claims, or insurance industry (strongly preferred)
• Leadership experience supervising a small to mid-size team (preferred)
• Proficiency with Microsoft Office Suite products