Implementation Engineer
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Job Summary
To support customer onboarding and integration processes, the full-time remote Implementation Engineer will configure ERP integrations, validate data flows, and serve as a subject-matter expert on systems like Eclipse, P21, and Infor.
Key responsibilities
- Implement integrations between Canals and various ERP systems using standardized templates and API credentials
- Lead post-sale integration work, including configuring endpoints, running tests, and validating data flows
- Participate in pre-sale discovery calls, providing technical guidance and troubleshooting integration issues as needed
Required qualifications
- 2-4 years of experience in a technical implementation, account management, or customer engineering role at a SaaS company
- Familiarity with APIs, REST endpoints, authentication methods, and JSON payloads
- Experience with ERPs or a strong desire to learn about systems like Eclipse, P21, and Infor
- Strong organizational and project management skills
- Proficiency in English; Spanish or Portuguese is a plus
Complete Job Description
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