Implementation Program Specialist
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Job Summary
Managing client implementations from commercial handoff through go-live, the full-time remote Implementation Program Specialist will coordinate cross-functional requirements, develop client-specific SOPs, and provide performance reporting using tools like Power BI and Excel.
Key responsibilities
- Manage client implementations, ensuring readiness and successful go-live
- Coordinate cross-functional requirements, milestones, and risk management activities
- Lead implementation meetings and monitor go-live performance, escalating risks as needed
Required qualifications
- Experience in client implementation, logistics, operations, or customer solutions
- Proficiency with Excel, project trackers, and reporting tools
- Ability to manage multiple priorities and drive actions to completion
- Working knowledge of transportation management systems or ability to learn quickly
- Strong cross-functional coordination and organizational skills
Complete Job Description
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