Implementation Project Manager
Job Summary
Driving client success in a fully remote capacity, the full-time Implementation Project Manager will oversee the software implementation process for new clients, ensuring a seamless transition to the LMS while acting as the main point of contact and providing expert guidance throughout the project lifecycle.
Key responsibilities
- Own the end-to-end software implementation process, managing client communications and project timelines
- Gather and document client requirements, confirming project scope and developing achievable goals
- Provide in-depth training on the LMS, customizing best practices and workflows to meet client needs
Required qualifications
- 4+ years of experience in Client Onboarding, Implementation, or Project Management in software environments
- Previous training experience or software training background
- Understanding of basic online/SaaS concepts
- Proven time management skills
- Project-oriented mindset
Complete Job Description
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