Implementation Project Manager
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Job Summary
Leading the implementation process for new customers, the full-time remote Implementation Project Manager will drive strategic improvements, manage complex technical configurations, and ensure effective software adoption to achieve rapid time-to-value.
Key responsibilities
- Drive strategic initiatives to streamline implementation processes and reduce time-to-value
- Manage implementations with multiple stakeholders and complex technical requirements
- Prepare customers for post-implementation self-sufficiency by delivering system training
Required qualifications
- 3+ years of experience in customer onboarding, implementation, or training roles, preferably in SaaS or construction technology
- Proven track record of reducing implementation timelines and improving customer satisfaction scores
- Strong analytical skills with the ability to use data to drive process improvements
- Experience conducting engaging virtual training sessions
- Exceptional project management abilities with a track record of meeting implementation deadlines
Complete Job Description
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