Implementation Specialist
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Job Summary
Supporting ongoing SaaS client implementations, the full-time remote Implementation Specialist will manage data migration, coordinate User Acceptance Testing (UAT), and provide project management support to ensure smooth client onboarding and software integrations.
Key responsibilities
- Deliver high-quality technical consultancy and implementation services in alignment with contracts and Statements of Work (SOW)
- Manage data preparation, mapping, and migration activities, executing UAT to confirm solution accuracy prior to go-live
- Track implementation progress, complete stage-gate task lists, and proactively highlight risks or issues affecting delivery timelines
Required qualifications
- 2+ years of experience conducting software implementations within a SaaS environment, with expertise in data migration and UAT workflows
- Proven ability to train clients on new software platforms and operational processes
- Experience with Finance, ERP, and/or Payroll systems is advantageous
- Demonstrated ability to manage stakeholder expectations and conflicting priorities
- A Bachelor's degree in IT or a business-related field is desirable
Complete Job Description
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