Implementation Support Representative
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing advanced technical support for end-user systems, the full-time remote Implementation Support Representative will resolve tier-one and tier-two support requests, perform troubleshooting, and collaborate with IT teams to enhance service delivery.
Key responsibilities
- Resolve hardware, software, and connectivity issues for end-users
- Conduct advanced troubleshooting and root-cause analysis to minimize recurring incidents
- Collaborate with IT support teams to implement service improvements and maintain service documentation
Required qualifications
- H.S. Diploma or GED required; Associate Degree in Information Technology or related field preferred
- 3-5 years of experience in an IT service desk or technical support role required
- Experience working in Athena highly preferred
- Experience with EDI/EFT payer enrollment highly preferred
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 38,801 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
