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Implementations Manager

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Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Nov 09, 2026
This job expires in: 30 days

Job Summary

Leading a team of multi-functional consultants, the remote Implementations Manager will oversee the effective implementation of customer-facing projects while enhancing the customer journey through departmental initiatives.

Key responsibilities
  • Establishes team and individual goals aligned with organizational objectives, ensuring clear performance standards and KPIs
  • Conducts regular 1:1s with team members, providing actionable feedback and managing employee relations activities
  • Partners with HR for hiring decisions, job descriptions, and performance evaluations, fostering a world-class team culture
Required qualifications
  • 4+ years of experience managing project consulting teams in a cross-functional matrix environment
  • Strong background in software implementation and high-volume project delivery
  • Salesforce experience and advanced Microsoft Excel skills
  • Bachelor's degree or higher in business/STEM or equivalent experience
  • 4+ years managing customer-facing project delivery

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