Implementations Manager
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Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Nov 09, 2026
This job expires in: 30 days
Job Summary
Leading a team of multi-functional consultants, the remote Implementations Manager will oversee the effective implementation of customer-facing projects while enhancing the customer journey through departmental initiatives.
Key responsibilities
- Establishes team and individual goals aligned with organizational objectives, ensuring clear performance standards and KPIs
- Conducts regular 1:1s with team members, providing actionable feedback and managing employee relations activities
- Partners with HR for hiring decisions, job descriptions, and performance evaluations, fostering a world-class team culture
Required qualifications
- 4+ years of experience managing project consulting teams in a cross-functional matrix environment
- Strong background in software implementation and high-volume project delivery
- Salesforce experience and advanced Microsoft Excel skills
- Bachelor's degree or higher in business/STEM or equivalent experience
- 4+ years managing customer-facing project delivery
Complete Job Description
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