Inbound Lead Development Representative
Job Summary
Providing remote support for payroll services, the full-time Inbound Lead Development Representative (Quebecois) will handle customer inquiries via phone, chat, and email, utilizing strong multitasking skills and attention to detail.
Key Responsibilities
- Handle inbound customer service and technical support inquiries in multiple languages
- Use critical thinking to ask probing questions and determine next steps with empathy
- Document inquiries, troubleshooting steps, and resolutions accurately
Required Qualifications
- Must reside in specified states including AR, CO, FL, GA, KS, NC, NH, NJ, OH, OK, OR, PA, TN, TX, VA
- High school diploma or equivalent
- Fluent in verbal and written English and French (Quebecois)
- Prior experience with CRM systems
- Ability to handle high volumes of calls and chats efficiently
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,641 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
