Inbound Sales Consultant
Job Summary
Taking inbound sales calls from small businesses, the full-time Inbound Sales Consultant will identify sales opportunities through consultative conversations, cross-sell additional business supplies, and provide an engaging customer experience while working remotely.
Key responsibilities
- Meet monthly performance metrics for revenue, customer experience, and time management
- Follow a prescribed sales approach to increase average spend and highlight the value of products and services offered
- Manage a high volume of customer inquiries daily while maintaining professionalism and accuracy
Required qualifications
- High School diploma or GED
- Experience in customer-facing roles, preferably in retail or call center environments
- Proficiency in Salesforce and Microsoft Office 365 applications
- Ability to build rapport with clients and team members
- Strong problem-solving skills and accountability for actions and results
Complete Job Description
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