Indiana Licensed Insurance Representative

Job Summary

As a Remote Licensed Insurance Customer Service Representative, the full-time position will manage inbound calls regarding customers' insurance policies, assist with inquiries about coverage and billing, and focus on billing inquiries while awaiting state licensing, all from a remote location in Indiana.

Key responsibilities

• Handle inbound calls related to insurance policy inquiries, coverage details, and billing issues
• Manage a high volume of billing calls, particularly during military paydays
• Assist customers with policy modifications and provide information with empathy and professionalism

Required qualifications

• Must be at least 18 years old
• High school diploma or GED equivalent required
• 1-2 years of relevant work experience preferred
• Ability to complete collegiate-level coursework for state licensing exam preparation
• Open availability during operating hours is necessary