Individual Disability Claims Specialist

Job Summary

Supporting the Individual Disability Income claims process, the full-time Individual Disability Claims Specialist will manage communication, gather claim information, and complete administrative tasks in a virtual environment.

Key Responsibilities

• Lead timely follow-up efforts for assigned pending IDI claims, ensuring alignment with service standards
• Create professional correspondence for insureds and other stakeholders while maintaining organized claim files
• Coordinate communication with insureds and internal partners to obtain information and provide status updates

Required Qualifications

• High school diploma required for accurate claim documentation and professional correspondence
• Experience using claim systems and Microsoft Office to manage workload and document interactions
• Detail-oriented and dependable approach with a commitment to supporting timely claim outcomes
• Ability to exercise sound judgment and make decisions based on available facts