Information Request Specialist

Job Summary

Providing high-level service to facilitate timely resolution of client accounts, the full-time remote Information Request Specialist will update patient accounts, monitor requests, and assist IT in resolving access issues.

Key responsibilities

• Update patient accounts with information received from hospitals and follow up with the Contact Specialist
• Access client connections and monitor requests to ensure timely updates
• Perform special projects or tasks as assigned while assisting IT with access issues

Required qualifications

• High school diploma or equivalent required
• Proficiency in Excel and Word, with the ability to learn hospital databases
• Strong computer navigation skills and experience using multiple software programs simultaneously
• Eagerness to learn new technologies and develop proficiency in internal applications
• Ability to work independently with minimal supervision and follow through on assignments