Infusion Collections Specialist

Job Summary

To support a growing healthcare organization, the full-time Infusion Collections Specialist will manage insurance claims from submission to payment, ensuring timely reimbursement and continuity of infusion therapy in a remote capacity.

Key responsibilities

• Follow up on submitted insurance claims to ensure accurate and timely reimbursement
• Investigate denials, underpayments, and payment discrepancies while communicating with insurance payers
• Collaborate with billing, pharmacy, and operational teams to maintain accurate documentation and resolve outstanding payer balances

Required qualifications

• High school diploma or GED
• Minimum of 3 years of collections-related experience
• Experience working with insurance payers and claim follow-up
• Basic proficiency with Microsoft Word, Excel, and PowerPoint
• Strong knowledge of denials and reimbursement resolution