Innovation Engineer
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Job Summary
Working remotely in a full-time capacity, the Innovation Engineer will develop and implement a macOS VDI solution, manage customer onboarding, and provide ongoing support while collaborating closely with the Innovation Lead.
Key responsibilities
- Build and ship features across the streaming and connectivity layer, web console, and native macOS components
- Stand up early GA customers and troubleshoot technical issues across the entire solution
- Document processes and customer-facing materials to facilitate user success and product improvements
Required qualifications
- 2 to 4 years of professional software engineering experience, preferably in a product team or startup environment
- Full stack development experience with a focus on streaming technology and modern web development
- Strong root cause troubleshooting skills across multiple layers of technology
- Familiarity with AI tools for development and a habit of automating repetitive tasks
- Experience writing customer-facing documentation in English
Complete Job Description
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