Innovation Strategy Specialist

Job Summary

As a strategic partner and go-to-market leader, the full-time remote Innovation Strategy Specialist will redefine critical customer moments and structure account and deal strategies in collaboration with sales leadership to enhance customer experiences and drive AI transformation within the Legal, Tax, and Risk sectors.

Key Responsibilities

• Define and scope critical customer moments to guide the customer experience during AI transformation journeys
• Structure account and deal strategies for high-priority accounts, assessing risks and planning for expansion
• Build and deepen executive relationships, engaging decision-makers to grow and win back customers

Required Qualifications

• 12+ years of experience in a Director-level role at a management or strategy consulting firm or leading software company
• Proven ability to orchestrate cross-functional teams to meet customer needs throughout the engagement lifecycle
• Strong business and financial acumen, with the ability to understand ROI models and position solutions effectively
• Demonstrated critical thinking skills, capable of structuring complex problems and forming strategic insights
• A record of raising the standard of excellence and influencing senior stakeholders without formal authority