Inpatient Eligibility Specialist

Job Summary

Providing virtual support to uninsured and under-insured patients, the full-time Inpatient Eligibility Specialist will guide individuals through the Medicaid and Financial Assistance application process in a remote call center environment.

Key responsibilities:

• Assist patients in completing applications accurately and educate them on eligibility options and benefits
• Maintain accountability for timely follow-up, complete application processing, and accurate documentation
• Build rapport with patients through clear and compassionate communication while addressing financial concerns

Required qualifications:

• High School Diploma or GED
• 1-2 years of experience in healthcare, social work, or case management, focusing on financial concerns
• Understanding of Revenue Cycle functions, including billing and benefit verifications
• Knowledge of health insurance requirements and medical terminology
• Experience in patient access with managed care or insurance knowledge