Inside Sales Manager

Job Summary

Leading a team of inside sales representatives, the full-time remote Inside Sales Manager will provide guidance, develop strategic plans, and enhance operational efficiency while ensuring exceptional customer experiences.

Key responsibilities

• Provide leadership and coaching to maintain an engaged and collaborative team culture
• Work cross-functionally to develop and implement strategic plans that address unique sales scenarios
• Manage inside sales performance through metrics, best practices, and actionable feedback to improve processes and tools

Required qualifications

• Bachelor's degree in business administration, supply chain, finance, or a technical field preferred
• Eight to ten years of experience leading inside or outside sales teams, preferably in the technology or reseller industry
• Proven management experience with strong interpersonal coaching and development skills
• Extensive knowledge of sales operations best practices, including KPIs, CRM applications, and forecasting
• Exceptional Microsoft Excel skills and a demonstrated ability to analyze selling approaches and business cases