Inside Sales Renewals Specialist

Job Summary

To support the Government, Defense, and Intelligence sectors, the remote Inside Sales Renewals Specialist will manage SaaS contract renewals for a portfolio of Department of War accounts, proactively engaging customers to drive renewals and upsell opportunities while collaborating with internal teams to ensure customer satisfaction.

Key responsibilities

• Own and manage the Oracle Cloud Infrastructure replenishment process for assigned accounts, ensuring high renewal rates
• Engage with customers through various channels to reinforce Oracle's value proposition and identify upsell opportunities
• Accurately forecast and track renewals and upsell opportunities to meet sales goals

Required qualifications

• 4+ years of experience in inside sales, cloud renewals, or account management, preferably with federal or public sector clients
• In-depth understanding of the sales cycle for renewals or replenishments
• Proven negotiation and customer service skills
• Experience building relationships and closing technology deals
• Familiarity with the federal market or Department of War is a strong advantage