Inside Sales Representative

Job Summary

Supporting a dealer network across the U.S. and Canada, the full-time Inside Sales Representative will manage inbound inquiries, process orders, and coordinate custom projects, ensuring exceptional customer experiences both remotely and onsite.

Key responsibilities

• Answer dealer inquiries and provide product information, availability updates, and lead-time estimates
• Assist with custom room design projects, prepare custom quotes, and manage the order process from inquiry to completion
• Act as a liaison between dealers and internal teams to ensure accurate project execution and customer satisfaction

Required qualifications

• Associate degree or equivalent combination of education, training, and experience preferred
• 3-5 years of experience in customer service, administrative support, or inside sales preferred
• Proficiency with Microsoft Office and experience with ERP systems; Salesforce experience is a plus
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities
• Ability to work independently and take initiative with minimal supervision