Inside Sales Representative

Job Summary

To drive revenue growth across the FreeUp Storage portfolio, the full-time Inside Sales Representative will engage prospective customers, convert leads into completed rentals through proactive follow-up, and deliver an excellent customer experience in a remote setting.

Key responsibilities

• Convert assigned leads into completed rentals, aiming for a 75% conversion target through proactive outreach and effective sales techniques
• Contact newly assigned leads within 3 minutes during scheduled working hours to maximize rental opportunities
• Execute structured follow-up through various communication methods, maintaining engagement with prospective customers until they rent or are appropriately dispositioned

Required qualifications

• Minimum of 3 years of call center sales experience or 2 years of self-storage industry experience focused on sales and customer conversion
• Demonstrated history of meeting or exceeding sales quotas with measurable results related to conversion rates or closed sales
• Proficiency with CRM systems and property management software; experience with storEDGE is preferred
• High school diploma or GED required; additional college education preferred
• Ability to work independently in a remote environment with reliable high-speed internet and availability for assigned shifts between 8:00 AM and 9:00 PM ET, Monday through Saturday