Inside Sales Representative

Job Summary

As part of the American Home Protect Call Center team, the full-time Inside Sales Representative will provide product and service information to clients, manage cancellations and renewals for home warranty products, and engage in consultative sales through inbound and outbound communications in a remote setting.

Key responsibilities

• Handle cancellations and renewals for home warranty products
• Conduct consultative sales through incoming and outbound calls and emails
• Prospect and contact potential customers while maintaining a minimum of 50-60 inbound calls per day

Required qualifications

• 1-2 years of sales experience in a call center or retail environment
• Familiarity with CRM tools like Salesforce
• Ability to work independently in a multi-step sales process
• Previous experience selling home warranty or auto warranty is a plus
• Strong verbal and written communication skills in English