Inside Sales Specialist

Job Summary

Supporting North America’s sales efforts, the remote Inside Sales Specialist will manage CRM activities from opportunity creation to order closeout, execute customer campaigns, and coordinate marketing leads to enhance revenue generation.

Key Responsibilities

• Create and maintain leads, accounts, and opportunities in the CRM, managing progression through the sales process
• Execute customer campaigns targeting equipment replacement and upgrades, tracking responses and conversions
• Research and coordinate grant opportunities, ensuring compliance and timely follow-up with stakeholders

Required Qualifications

• Two or more years of experience in inside sales, sales operations, or CRM administration
• Working knowledge of CRM systems and Microsoft Office
• Experience with lifecycle, renewal, and customer reactivation campaigns
• Ability to manage multiple opportunities and deadlines while maintaining data quality
• Familiarity with public safety, protective equipment, or regulated products is preferred