Inside Service Technician
Job Summary
Providing technical support for cold side foodservice equipment, the full-time Inside Service Technician will assist end users and field technicians over the phone and via email, managing over 30 cases daily while working remotely.
Key responsibilities
- Deliver exceptional customer service by effectively communicating equipment information and troubleshooting solutions
- Utilize equipment manuals and wiring diagrams to diagnose and resolve equipment issues
- Maintain customer call information in the company database to assist with future inquiries
Required qualifications
- Experience in electric/gas appliance repair, refrigeration, or HVAC, or relevant training/schooling
- Proficient in English, both written and verbal
- Strong computer skills, including familiarity with MS Word and Outlook
- Ability to work an 8-hour shift M-F with flexibility between specified hours
- Passion for troubleshooting and finding innovative solutions to complex problems
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,952 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
