Insights Director

Job Summary

Leading the development of insights and storytelling, the part-time Insights Director will manage data analysis and reporting phases while maintaining strong client relationships in a primarily remote role, preferably for candidates in the PT or MT time zones.

Key responsibilities

• Collaborate with clients to design research that addresses business questions effectively
• Present actionable insights to clients and their stakeholders, ensuring high-quality deliverables
• Guide clients and colleagues through consultative insights based on a deep understanding of project methodologies and industry nuances

Required qualifications

• Bachelor's degree in a related field; Master's in market research preferred
• Minimum of 8 years of related experience, ideally in market research projects within CX, telecom, or online consumer platforms
• Expertise in analytics and a breadth of research methodology experience, including survey design
• Strong presentation and storytelling abilities
• Proficient in reporting tools and data visualization, with autonomous report design skills