Insights Director, Consumer/Telecom

Job Summary

To support a growing team, the full-time Insights Director, Consumer/Telecom will lead the development of insights and storytelling, manage data analysis and reporting phases, and maintain strong client relationships while working remotely from the Seattle area.

Key responsibilities

• Lead the development of insights and storytelling, owning data analysis and reporting phases
• Collaborate with team members across various roles to deliver high-quality solutions
• Provide consultative guidance to clients based on a deep understanding of project nuances and methodologies

Required qualifications

• Must reside in the Seattle metro area; relocation assistance not available
• Bachelor's degree in a related field; Master's in market research preferred
• Minimum 8 years of related experience, preferably in market research projects in CX or telecom
• Highly skilled in analytics and research methodologies, including survey design
• Strong presentation and storytelling abilities, with expertise in reporting and data visualization tools