Insurance Adjuster Licensed Specialist

Job Summary

Managing commercial claims with moderate to high complexity, the full-time Workers Compensation Claims Specialist will investigate and resolve claims, provide exceptional customer service, and maintain compliance with regulatory requirements while working remotely or onsite in various locations.

Key responsibilities

• Manage an inventory of commercial claims by verifying policy coverage, conducting investigations, and developing resolution strategies
• Provide exceptional customer service through professional interactions with insureds, claimants, and business partners, ensuring timely updates and responses
• Conduct investigations to determine compensability and liability, gathering necessary information and collaborating with internal and external resources

Required qualifications

• Bachelor's Degree or equivalent experience
• Minimum of four years of relevant experience in claim handling, or two years with completion of the CNA Claim Training Program
• Ability to obtain and maintain an Insurance Adjuster License within 90 days of hire
• Solid working knowledge of the commercial insurance industry, products, and claim practices
• Demonstrated investigative experience with critical thinking skills