Insurance Follow-Up Specialist

Job Summary

To support a growing healthcare team, the full-time remote Insurance Follow-Up Specialist will manage insurance follow-ups, billing inquiries, and customer service interactions while participating in a virtual hiring event on September 18, 2026.

Key responsibilities

• Manage and resolve insurance follow-up inquiries and billing issues
• Provide exceptional customer service in a fast-paced environment
• Collaborate with the healthcare team to ensure accurate and timely processing of claims

Required qualifications

• 1 year of experience in a call center or customer service role, preferably in healthcare
• 2 years of experience with MS Office Suite applications
• 1 year of knowledge in medical insurance, either practical or classroom-based
• 2 years of experience in healthcare revenue cycle management
• Bilingual in English and Spanish is preferred