Insurance Follow-Up Specialist

Job Summary

Working remotely in a full-time capacity, the Insurance Follow-Up Specialist will manage hospital and physician billing follow-up activities to resolve unpaid, underpaid, denied, or rejected insurance claims while collaborating with various insurance carriers.

Key Responsibilities

• Research and resolve denied, unpaid, underpaid, or incorrectly processed insurance claims
• Investigate claim rejections by contacting insurance carriers and reviewing payer requirements
• Follow up with Medicare, Medicaid, and commercial insurance carriers to obtain claim status updates and payment resolution

Required Qualifications

• High School Diploma or GED
• 2+ years of experience in insurance follow-up, denials management, or medical billing
• Experience working with Medicare, Medicaid, and commercial payers
• Knowledge of patient billing, claims submission, and denial resolution processes
• Experience using Epic within healthcare revenue cycle systems